BHAAP ONLINE RETAIL PVT., LTD., - NON-SUPPLY OF ARTICLE ORDERED ONLINE

Posted on Monday, September 10th, 2012 at 9:01am CDT by RAVICHANDRAN V.

Product: BELKIN SHARE N300 WIRELESS ROUTER

Company: BHAAP ONLINE RETAIL PVT., LTD.,

Location: NEW DELHI, NEW DELHI, IN

Category: Online Shopping

I HAD PLACED AN ORDER FOR BELKIN N300 WIRELESS ROUTER ONLINE ON 9.8.2012 BY PAYING THE DISPLAYED AMOUNT OF RS. 1999. THE ORDER WAS ACCEPTED AND THE ORDER NO. WAS GIVEN AS 100002234. IT WAS ADVERTISED THAT THE SHIPPING WOULD TAKE PLACE IN 19 DAYS.

AFTER WAITING FOR 19 DAYS, I HAVE BEEN SENDING REPEATED E-MAILS SEEKING THE REASON FOR NON-SUPPLY OF THE ITEM, BUT THERE HAD BEEN NO RESPONSE FROM THE COMPANY. I HAD PLACED THE COMPLAINT ON THE COMPANY'S WEBSITE THROUGH 'CONTACT US' OPTION. I HAVE ALSO PLACED THE COMPLAINT THROUGH A FACEBOOK MESSAGE. BUT NONE OF THEM COULD EVOKE ANY RESPONSE.

EVEN TODAY, AFTER A LAPSE OF MORE THAN ONE MONTH, THE STATUS IS SHOWN AS 'ORDERED'. I DONT KNOW WHETHER THEY WOULD SHIP IT AT ALL.

SURPRISINGLY THE COMPANY HAS NOT DISPLAYED ANY CONTACT NUMBER EITHER THROUGH A TOLL FREE CALL OR THROUGH A LANDLINE TELEPHONE.

THIS HAS PROVED TO BE MY WORST EXPERIENCE ON ONLINE TRADING.

I WOULD ADVISE THE INTERNET BUYERS TO AVOID PLACING ORDERS WITH THIS COMPANY.


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