LG Electronics USA, Inc. - LEMON GOODS

Posted on Sunday, September 2nd, 2012 at 3:51pm CDT by Dennis D. H.

Product: LG Electric Range LRE30453ST

Company: LG Electronics USA, Inc.

Location: Customer Relations LG Electronics U.S.A., Inc. Service Division Bldg. #3 201 James Record Road Huntsville, AL 35824-0126
HUNTSVILLE, AL, 35824-0126, US

URL: us.lge.com

Category: Appliances, Equipment, Tools

On April 22, 2010, my wife and purchased three stainless steel LG Electronics kitchen appliances [french door refrigerator/freezer; dishwasher; and electric range] from Sears. Since delivery, the electric oven has failed to function on innummerable occasions, showing F3/F7/F9 codes. LG replaced a circuit board on April 29, 2011 under warranty [reported on April 10, 2011], no oven for Easter holiday family gathering; sensor failure on 12/18/2011 [repaired on 1/3/2012] no oven through Christmas and New Year's Holidays] required to pay $ 207.39; circuit board failure on 4/24/2012, no oven for 2nd Easter Holiday. Now Friday, 8/31/2012, F7 code, no oven. Contacted 800 number spoke with "Jimmy" at 7:35 A.M., ZERO RETURN TELEPHONE CALLS!!! STILL AWAITING RESPONSE TO LACK OF SUPPORT. FOUR HOLIDAYS, ZERO OVEN. LEMON GOODS!!!!

DON'T EVER PURCHASE ANY LG ELECTRONICS PRODUCTS UNLESS YOU SUFFER FROM SADISTIC AND MASOCHISTIC TENDENCIES AND NEVER USE AN OVEN EXCEPT AS A STORAGE BOX.

IF ANYONE HAS THE HOME ADDRESS OF THE CEO, CFO, or COO, their e mail addresses, please advise.

CLASS ACTION SIGN ON WITH ME.

THANK YOU FOR MY VENTING.

Dennis D. H.


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