Ikea - unable to reach

Posted on Wednesday, August 29th, 2012 at 4:38pm CDT by jake j.

Product: LACK

Company: Ikea

Location: PITTSBURGH, PA, US

Category: Stores, Shopping

After unpacking the box I discovered a defective item.

When I tried to reach customer service by phone I waited 23 minutes only to be hung up on by a nasty woman. I then tried to chat but was directed to email. The email said I would have a 5 day wait for a reply.

They really know how to make a customer mad.


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