Rancho Office Supplies - Sends and bill unsolitited office supplies

Posted on Tuesday, August 14th, 2012 at 9:22am CDT by 84131b64

Company: Rancho Office Supplies


Category: Unsolicited Phone Calls

After a random telemarketing call to our office supplies clerk, we got a shipment of very expensive (over-priced) printer ink cartridges. They used a third party agent (IDC Servco) to do their shipping and invoicing. After calling IDC, they said there is nothing they can do because we "supposedly" ordered direct through Rancho and they are just a third party agent. We did not need the printer cartridges because we order direct through our vendor. When calling Rancho they said that they were verbally authorized through our office supply clerk and would not accept the return.

I spoke with our supply clerk and she remembered a phone call that someone was calling on behalf of our Ricoh Copy Machine and wanted to verify our model number and which model printer cartridge we use.


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