METRO PCS - phone service

Posted on Friday, August 10th, 2012 at 12:38pm CDT by Dave G.

Company: METRO PCS

Location: US


Category: Consumer Electronics

DO NOT GO WITH METRO PCS SERVICE...WORST EVER!!!! I was with Metro Pcs for over a year...the first phone i had was not a smartphone and it worked ok. When i went to an android, the service was horrible. I wouldn't get my text/phone messages often! Every time I lost service in a dead area...which was in a lot of messages would show up hours later or not at all!! There customer service is unbelievably bad!! They are so freaking stupid and will give you the wrong info all the time! They quoted me the wrong info when I first started with them, and they wouldn't give me a refund for the wrong info. the mgr just kept saying I'm sorry. I canceled my service 1 wk into the next billing cycle and they now won't prorate for the remainder of the month! They are charging me right now for a service I'm not using! STAY AWAY!!! I'm now using Virgin Mobile and the service is much better...callstexts good and customer service helpful and friendly!


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