ADT - ADT takes advantage of senior citizens

Posted on Tuesday, August 7th, 2012 at 5:47pm CDT by Cheryl D.

Company: ADT

Location: 14200 E Exposition Ave. Aurora Co 80012-2512
AURORA, CO, 80012-2512, US

Category: Other

On June 30 I agreed to allow a trial installation of ADT. I cancelled the contract on July 3 via phone and I sent a certified letter to them which was signed for on July 5. I have never received the $94.38 taken from my checking account on the same day I cancelled the contract. I am a senior citizen existing on Social Security and that $94.38 would cover two of my medications. (I had a heart transplant and am on very strong anti-rejection drugs which are expensive even with my co-pay) I sent a complaint to the Better Business Bureau and ADT responded that the refund was on its way (July 30). It is now August 7 and I still don't have my refund. ADT is a terrible business and shouldn't be allowed to do business.


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