Sequel Canada - Guess Watches

Posted on Thursday, September 8th, 2011 at 8:35pm CDT by 3a2394e0

Product: Model # W11103L2

Company: Sequel Canada

Location: 34 Canmotor Ave
Toronto, On, M8Z 4E5, CA

Category: Other

I bought this watch from Guess for the Christmas Holidays 2 months later the wrist band is deteriorating and dirty. So I called Sequel Canada and I was told I could order a new white band for $20.00 but it takes about 6 - 8 weeks (my first attempt was March 15, 2011). I called several times and they kept saying no its still not in. Finally On May 18, 2011 I called again and I was told someone cancelled the order on the computer. So I did it again that day and now here it is Sept 8, 2011 and I am still waiting for 2 white wristbands for my watch and my daughters watch. I love Guess products but if they cant back up their products then stop selling them and stop charging us so much money for them. Note I also sent my watch back twice now to get the Crystal replaced and I got it back replaced twice now in no time.

This is absolutely ridiculous and I dont know where else to go to try to get this achieved.

I am hoping this sight and my complaint will get me somewhere.

Guess Watch Deprieved.


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