Bosch Washer & Dryer: Bad, Customer Service: Worse!

Posted on Wednesday, September 14th, 2011 at 4:43pm CDT by d82e03f8

Company: Bosch Washer & Dryer: Bad, Customer Service: Worse!

Category: Other

TAKE YOUR $ and RUN!!! - Bosch Washer & Dryer

I've been very satisfied with my Bosch dishwasher. Because of this, I bought a Bosch washer and dryer. What garbage they've turned out to be and what a rotten customer service experience.

My motor in the washer was burnt out when they delivered it. They refused to take it back since I had accepted delivery. Two weeks later, they sent the repair guy out. A week or so later, he replaced the motor. They told me that it needed to break 3X before they would replace it (the machine).

A few weeks later, the gasket to the dryer door falls off. They replace the gasket. It happened again with the new gasket. That 2nd gasket falls off all the time now, but I haven't even called to report it.

The washing machine now makes a growling noise and won't do anything at the 31 minute mark. I need to reset the machine in order for it to work.

Oh yeh, and the light in the dryer flickers on and off while running.

What junk! DON'T WASTE YOUR $. Buy something cheap and reliable.


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