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Tiffany Bras - Tiffany Bras Bad Service-Unprofessional
Posted on Saturday, October 22nd, 2011 at 11:52am CDT by 7b2c779a
Company: Tiffany Bras
Location: 2920 Grand Island Blvd., Unit 1
GRAND ISLAND, NY, 14072, US
URL: tiffanybras.com
Category: Stores, Shopping
I placed an order for underwear. Called to asked questions and their answering machine says they don't return phone calls and you must email them and they will respond within 24 hours. I emailed them and never got a response.
Placed the order and item showed in stock and the order confirmation stated that the order would be shipped in 5 - 6 days and arrive in 2 - 3. After 9 days I had not received order. Emailed company and they said it was shipped that day. AFter 5 daysm no order. Contacted them again and they said it was delayed and they had sent an email stating this, however, they lied. They didn't send an email.
It took over 2 weeks to get my order. This company lies and is very unprofessional. Email communications from them are evident that this is ran by foreign individuals with improper English and their responses were inappropriate and unprofessional. When I explained to them that I was going to file a complaint with the Better Business Bureau they stated, "Go ahead--it's a free world." How professional is that?
Be weary of this company before placing an order. Although they have good prices on brand name products, they are not professional and can't be trusted.
7 Comments
Post a Comment1022013d, 2011-12-01, 12:12PM CST
I had a very similar with Tiffany's Bras. I ordered 3 items, and received them 2 weeks later, only in place of a cami I ordered I got bra nothing like the ones I ordered or the cami. So I sent them a polite email asking how they would like the bra returned and when the cami would be shipped out. I received a response stating it was my responsibility to pay the return shipping until they had time to process my return once the item was back in their warehouse. When I told them I don't think I should be responsible for the return shipping and I would expect them to at least offer to ship the time I ordered. I was told too bad I knew the "polices" when I placed the order. In my second response I told them I didn't not think this was right and I would be contacting the Better Business Bureau I was told "go ahead-they already have their rebuttal paperwork ready to go! What kind of company does that! They also refuse to return calls, if you call the number on the site it directs you to send an email if you want a response! Really wish I would have read this review be ordering!
5645e86b, 2012-03-03, 09:58AM CST
I bought 3 bras from this company and returned them quickly. I have placed numerous calls and emails inquiring about my credit. No response. Not professional and buyer beware.
7c2eb80b, 2012-06-05, 12:16PM CDT
Just as much trouble here. Their response to us was "complain as much as you want, make yourself happy"....really?
DO NOT DO BUSINESS WITH TiffanysBras, Brandzstore.com, JuliasBras, or any other affiliates of Brandzstore.com!
Laurie F., 2013-01-22, 01:55PM CST
I ordered items from Tiffany's Bras and they charged my credit card even though the items were out of stock. It has been 2 weeks now and they still have not processed the credit. The fact that they do not answer the phone or call you back is very unprofessional. This company needs to be shut down.
Bonnie, 2013-02-19, 02:27PM CST
Wow sure with I had seen all this before ordering from this company yesterday. I received an email today stating that everything I had ordered was out of stock (website said otherwise). I emailed asking if there was any way to determine if an item was in stock before ordering and received a real ugly email back saying they were on human and sometime humans make mistakes. Well, I agree with that and my mistake was ever ordering in the first place. I am so afraid of this company that I am not going to wait for them to refund (they charge my credit card even though the items were out of stock) my credit card, I'm going to refuse the charge. Buyer beware!!!
1ebd1003, 2013-04-11, 01:39PM CDT
Still waiting on the rest of my order 3 years later. Maybe this was why they were cheaper than some other companies - they don't actually ship it all.
Bonnie, 2013-04-16, 05:48PM CDT
To post # 49433075 If you have not paid for the merchandise on your credit card then I would advise you to contact your credit card company and refuse the charge. These people (Tiffany's bras) are out to keep your money if possible. I finally got the reverse charge through on my card, but only AFTER I contacted my credit card company and refused the original charge so Tiffany's knew their scam was not going to work. Apparently they are using a third party to bill and credit for all items shipped, hence all the problems when something is out of stock or returned. I'll certainly never place an order with them again. Good luck.
Bonnie
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