Toshiba America Information Systems, Inc. - Toshiba not worth the risk, Buy OTHER!!!

Posted on Wednesday, November 30th, 2011 at 9:14am CST by b5c58572

Product: Satellite Laptop

Company: Toshiba America Information Systems, Inc.

Location: Digital Products Division 9740 Irvine Blvd. Irvine, CA 92618-1697
Irvine, CA, 92618, US

Category: Other

Toshiba Satellite L675 coming apart at the lower casing proximal to the hinge. Contacted offshore customer service and was told, "If it wasn't like that when you left the store, it is your problem". Received the same effective dialogue from stateside customer service after I had filed a report to the US Better Business Bureau. The casing and hinges should be able to live up to the 12-month warranty period. Never buy toshiba, they don't back their product... I've got five kids bound for college that will never have a toshiba in their households. I am an Engineering Manager, and I will advise all others NOT to purchase a toshiba product, ever.....


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