T-Mobile - T-Mobile HORRIBLE service

Posted on Tuesday, May 31st, 2011 at 4:51pm CDT by b3be2be2

Product: Samsung T-139 AND TM customer service

Company: T-Mobile

Location: 300 Airport Rd.Arden,NC 28704
US

Category: Other

I have gone through 3 defective T-Mobile phones,and a loaner phone of theirs in less than 11 months. I am now on my 5th phone. It is of less quality and the charger is defective. Their customer service is HORRIBLE!!!They refuse to resolve this problem, and supervisors have told me it must be MY fault because no other customer has this problem. They dared me to complain!! I am sending a complaint to the NC ATTORNEY GENERAL'S OFFICE, consumer complaint division.


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