Alitalia Airlines - Alitalia

Posted on Monday, May 23rd, 2011 at 10:23am CDT by 8bdf3501

Product: airline

Company: Alitalia Airlines

Location: IT

Category: Airlines

Alitalia has horrible customer service. I transferred 160,000 American Express miles to Alitalia. Due to a family emergency we had to change our flights. It has now been over 2 weeks and I have gotten no where. The phone number for Customer Relations in NY..212-903-3575 is always busy...for 2 weeks. I travel every week and I must say that Alitalia is the worst airline I have ever dealt with.


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