Qwest - Qwest Internet

Posted on Saturday, May 14th, 2011 at 3:38pm CDT by 890fa4b5

Company: Qwest

Location: PO Box 91155
Seattle, Wa, 98111, US

URL: http://qwest.com/

Category: Other

Every day for several weeks now my internet goes out for hours at a time. When it does finally connect again my connection is so slow I can't even connect to Netflix and can only surf the web if I have a long time to wait. I called Qwest and was told, "Yeah, we know. You're area's near capacity and it'll be several more weeks 'til we get it solved". Didn't they know they were almost at capacity BEFORE they were? How incompetent do you have to be? So then I sent an email to customer noservice about it and they never even bothered to respond. Exactly what am I paying $50 a month for? I can barely wait 'til my contract is up so I can dump what has been THE WORST INTERNET SERVICE AND WORST CUSTOMER SERVICE I'VE EVER RECEIVED!! (also known as Qwest)


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