Virginia Refinishing, Inc.

Posted on Wednesday, March 9th, 2011 at 5:47pm CST by 9c178b18

Product: cabinet refinishing

Company: Virginia Refinishing, Inc.

Location: 3105 W. Moore St.
Richmond, VA, 23230, US


Category: Other

Paid $4000 to have cabinets refinished to be lighter in color. Was assured on at least 2 occasions that they would be "much lighter". Cabinets were not even properly stripped and are exactly the same color that they were. These people are very unprofessional and dishonest and they are not willing to do the work that they are paid to do...just take your money.

1 Comment

fba23698, 2011-11-12, 09:49AM CST

The cabinets were completely stripped down to the bare wood. Her husband even took pictures of us in the process of stripping. We stained a door in front of her to show her the color which she OK'ed. We met with her , at her request late at night to show her the difference in color. After reviewing this together she realized that there was a difference in color. We have emails from her stating that the cabinets were actually lighter. Normally I wouldn't comment on this type of website, but we didn't take any money up front, her husband said the cabinets looked good and she payed us in full before we left. We did everything we could to please her.

This website doesn't check or investigate the complaints. The BBB did investigate this issue and absolved us of any wrong doing.

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