Apple - Apple accessory warranties nonexistant

Posted on Wednesday, March 9th, 2011 at 4:44pm CST by 4eb6ca32

Product: Apple AC poser adapter mini-cube

Company: Apple

Location: Cupertino, CA, US


Category: Other

Bought an Apple iTouch, case and power cube adapter as a Christmas gift to my wife. Within roughly 60 days the power cube completely failed. Called Apple and after a 40 minute run around I was told they could not help me because I didn't buy the thing from them directly. I bought it through Amazon so that's where I was suppose to go. However, this is a warranty issue in Amazon's mind so Apple, as the manufacturer and supplier, is suppose to warranty the product. What kind of voodoo is this? Does Apple warranty their products or not?


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