teksavvy - teksavvy internet connection poor service

Posted on Monday, March 7th, 2011 at 1:04pm CST by 603d640b

Product: High speed cable internet

Company: teksavvy

Location: Toronto, On, CA

URL: http://teksavvy.com/en/default.asp

Category: Other

Before buying teksavvy Internet connection. please do this

Try calling their number for technical support. Their number is 1 877 357 2889 call this number and press 1 that you are an existing customer and 2 for technical support. They make you wait anywhere between fifty-five minutes to an hour before they come online. They have just two employees working at their call center and both do not know their job. For any technical matter they need between 24 to 48 hours and after the forty-eight hours period is over, they need another twenty-four hours to escalate the matter. How many more hours I will have to wait, I have no idea. But if they make you wait one hour to get connected on their phone line, you can imagine, how good their service will be.

Teksavvy claims to offer high speed internet at low cost. With no contracts or hidden fees.


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