Car Credit City

Posted on Wednesday, March 30th, 2011 at 7:27pm CDT by 824c8bdd

Product: Auto Dealer.

Company: Car Credit City

Location: Eureka, MO, US


Category: Other

I went to one of the CCC location to redeem my vehicle. They stated the vehicle needed to go to Firestone to have some work done before I could get it back. I was told that firestone would contact me the following afternoon about my vehicle. After not receiving a call from Firestone I contacted the Car Credit City headquarters and spoke to who they said was the supervisor to simply to ask him where my vehicle was and if he had a idea of when it would be ready. His response was WHY WOULD I KNOW WHERE YOUR VEHICLE IS AT? Is this good business practice? He then proceeded to explain to me that the redemption process takes from 24 to 48 hrs to process for which I have been unable to find anywhere on my redemption paperwork. Research this company and review the many complaints before purchasing from this company. I am NOT trying to discourage you from purchasing from this company, just making you aware of the company's customer service practices.


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