Restaurant System Services, Inc. - F Rating at the BBB for a reason!!

Posted on Sunday, March 27th, 2011 at 7:26am CDT by fa693a40

Product: Point of Sale System

Company: Restaurant System Services, Inc.

Location: 848 N. Rainbow Blvd. #1516
Las Vegas, NV, 89107, US

URL: http://www.restaurantsystemservices.com/

Category: Other

BUYER BEWARE! This company has an 'F' rating with the Better Business Bureau for unanswered complaints. Our restaurant is now another unanswered complaint.

We purchased a point of sale system from this company and have had nothing but headaches and pitiful customer support. We purchased the system in late October 2010 and continue to have problems. This man says he will do things and never does them. He has no concern about the impact of this poorly functioning program on our business. In addition, he has failed to provide us with products that we ordered. He requires up front payment and then feels no obligation to follow thru...we have requested a refund on numerous occassions and he has yet to refund our money for items we never received. He is unprofessional, turning any inquiries regarding our purchase agreement and his promises, into our problem. He lacks integrity.... and still owes us a refund for items we never received. We have a 3 year support and warranty agreement that he refuses to honor. He will not respond to email, phone calls, or BBB complaint.

Do not do business with him!


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