verizon wireless - Verizon Wireless

Posted on Sunday, March 27th, 2011 at 8:06am CDT by 79b6f288

Product: droid 2

Company: verizon wireless

Location: US

Category: Other

I called verizon on on march 25 my phone speaker stopped working and my sister was in a medically induced coma our family decided to wean her off meds to let her go peacefully in the meantime my phone is my only means of communication I explained my situation and they guaranteed me a replacement by saturday noon noon came and went so when I called verizon they said the order was not shipped and I wouldn't receive a phone until wednesday what if my sister dies in the meantime my only sister she's thirty eight and in bad shape I feel that if u r guaranteed something u should get what u were guaranteed lakeisha the manager I spoke to at the warranty center was insensitive and was blaming fed ex for not picking the shipment up but fed ex didn't guarantee me this verizon did I feel they should of done something. In the past they have given friends new pphones right at a local store I paid full price for my droid2and I feel I was treated unfair and should be compensated


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