Delay in getting refund

Posted on Sunday, March 27th, 2011 at 10:14pm CDT by 6ca59a3d

Product: 4 International tickets cancelled from Nagpur office

Company: Not Available

Location: Tamaskar Clinic,17,Wardha Road,Ramdaspeth Nagpur
Nagpur, Ma, 440012, IN

Category: Other

I wish to inform the head office of Makemytrip.com that I have booked 4 tickets from Mumbai-- Mauritius -Sycehlles _Mumbai through your Nagpur office.I Had to cancel my trip due to personnel reasons hence had been to your office on 3rd March 2011 and met an executive lady named Neetu who had assured me that I will be getting my refund within 7 working days ( I have also received an sms from your office saying the samew thing).

Now it is more than 3 weeks and I have not yet received the refund .I have been contacting the same executive off and on and am getting the same elusive answers.

I think it is disgraceful on your companies part to fool the public by just assuring and not doing what is required.Kindly inform Ms Neetu regarding the same .I am planning to approach the consumer court for the delay and make it public in the newspaper about this problem.

Please look into th matter and inform immediately


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