Fedex Ground - Fedex Ground does not deliver

Posted on Tuesday, March 15th, 2011 at 1:05pm CDT by 1e9651cb

Product: Shipping

Company: Fedex Ground

Location: San Diego, CA, 92115, US

URL: http://www.fedex.com/

Category: Other

Fedex Ground does not deliver. The ground service is apparently subcontracted, and they only deliver if it is cost effective and convenient for them. They consistently update their tracking with "customer not available" when they have not been to the location, and for inconvenient deliveries they will simply wait until you drive to their warehouse 30 miles out of town (only open a couple hours per day during rush hour) or return it. No amount of phone calls has any effect.

I live in an apartment in a major city, very easy to find. Parking is tough, but if they would attempt to deliver in the morning instead of 8 or 9 pm, they might have a chance. In any case, UPS and other delivery companies have no problem dealing with the big city, but Fedex Ground is incapable.


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