ISLAND ADVENTURES BIOBAY TOURS - Poor Customer Service

Posted on Tuesday, June 7th, 2011 at 7:41pm CDT by 39cd819b

Product: Tours

Company: ISLAND ADVENTURES BIOBAY TOURS

Location: Vieques, Pu, NU

Category: Other

I called in for directions after purchasing 2 tickets to take a tour; the representative was very unprofessional. She spoke over me and used phrases like, "I already said..." "as I just told you"; she even had the nerve to say before ending the call "I'm not going to help you". I tried calling back and she took the phone off the hook for 10 minutes. I couldn't believe an employee would handle a paying customer's call in such a tasteless, tacky and immature manner. I ask that you consider my complaint serious and keep from supporting this company.


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