Heartland America

Posted on Thursday, June 30th, 2011 at 6:41pm CDT by 45a85846

Product: Dell Computer

Company: Heartland America

Location: 8085 Century Blvd
Chaska, MN, 55318, US

URL: http://Heartlandamerica.com/

Category: Other

I ordered a refurbished Dell computer.

I took a chance - of course it didn't work

I tried to get a refund from Heartland and was told I had to get the refund from the vendor they bought it from because it was a direct ship. I didn't feel this was right but after talking to 3 different people and being told the same thing I gave in.

I called the vendor number Heartland gave me and after 4 tries finally talked to a real person. They informed me that Heartland was the only one that could refund my money but they could send me a replacement. (Can you say runaround) I finally accepted the replacement but am still waiting.

I did inform Heartland that they were cheats and scam artists and I would recomend to any that will listen not to purchase any thing from them.

If I had been thinking I would have searched for complaints (there are lots of them) before I ordered - But I have to give them credit the Heartland America name kinda sucked me in.



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