Omaha Steaks - Omaha Steaks / Shredded BBQ Beef

Posted on Monday, July 18th, 2011 at 7:57pm CDT by e38b5526

Product: Shredded BBQ Beef

Company: Omaha Steaks

Location: Omaha, Ne, US

URL: http://omahasteaks.com/

Category: Other

Pros

knowing not to make future purchases

Cons

over spiced, salty, poor cust serv

Omaha Steaks Shredded BBQ Beef

Meat is extremely over spiced and salty, very salty! The tray portion consisted of hard pieces of meat (if it was meat) and a sheath of tissue which prompted us to discard the remainder of that tray, our sandwiches and the second tray that was in the freezer. We were given quite a runaround when we contacted customer service. All the pertinent sale/purchase information was provided, but they continued e-mailing us asking for additional information. One of those requests, "Do you have the 'product quality assurance card?'"

A customer service representative, Aaron, contacted us the next day requesting the information once again. He informed us that it would take up to thirty days to receive a credit back to the bank card and, perhaps-we would rather receive a product replacement. Thirty days for a refund? A product replacement?

Perhaps, there are quality products that can be purchased from this company, but this product is definitely not one of them.


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