DISH NETWORK - DISH NETWORK IS A RIP OFF

Posted on Saturday, July 16th, 2011 at 11:59am CDT by f089c003

Product: DISH TV SAT

Company: DISH NETWORK

Location: P O BOX 7203
PASADENA, CA, 91109, US

URL: DISH.COM

Category: TV, Music, Video

Canceled my account before 2 yr term up. Called to get my FINAL bill and advised I would pay a small pro-ration of service and early termination fee - which I paid. I have now received a NEW final bill stating I also owe $15.00 + tax for RETURN OF THEIR RECEIVER.

They are charging their customers for the return shipping of THEIR OWN EQUIPMENT.

This is on top of my paying $5.00/mon for their receiver support service while I was with them.

I would NOT recommend DISH for any reason - don't like their offered services (that's why I went back to DIRECTV) and sure don't like their tactic on closing out an account.


1 Comment

95bdff63, 2011-07-20, 11:53AM CDT

Hey there, my name is Tommy Faust with DISH Network Executive Offices.

I understand how frustrating extra charges can be. The $15 for the equipment is the shipping and handling rate for using UPS to return the equipment.

You are able to use your own return shipping methods; our labels are included as they are generally cheaper.

If you'd like to send me an email at [email protected] I would be happy to review your account.

Post a Comment