Honeywell - Poor customer service from Honeywell

Posted on Friday, January 14th, 2011 at 12:46pm CST by 6d9a9fca

Product: Thermostat

Company: Honeywell

Location: 1985 Douglas Dr N.
Golden Valley, MN, 55427, US

URL: http://www.honeywell.com/

Category: Other

I called Honeywell for an adjustment on my thermostat. They insisted I take it off the wall. I could not get it back on and they then said there was nothing they could do, and it was my problem. I had to pay an electrician $175 to put it back on. They should tell customers first that they cannot advise on how to replace a thermostat, before insisting that it be removed.


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