Verizon - Failure to Respond for telephone Repair Service

Posted on Monday, February 7th, 2011 at 9:59pm CST by 1f486199

Product: Telephone Service

Company: Verizon

Location: Boston, MA, US

URL: http://www.verizon.com/

Category: Other

A scheduled repair ticket was filed for a Verizon technician to show up at my home bewteen 8 am and noon today. The repair ticket was fully set up and a record made for their system. The repair technician never showed up. This is a telephone line reserved for a central fire alarm control system which, because of Verizon's failure to provide service, is still not operating. As a result, we have no entral monitoring capability for fire.


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