DHL - DHL employee

Posted on Monday, February 28th, 2011 at 6:16am CST by 487d9cc6

Product: mail

Company: DHL

Location: 4th floor Robinsons Place Ermita
Manila, Ma, 1000, PH

Category: Other

I hope DHL train some of their employees how to talk and treat customers properly. I usually don't mind if the quality of service is not that good but I hate it if the employees are rude. I went to the DHL branch in the 4th floor of Robinsons place ermita and they did not have change for my 500 pesos. My bill was 107. Instead of apologizing the employee blamed me for not having smaller bills! I just withdrew so i really don't have any! and then they told me to wait until they have change instead of asking the establishments/stores beside them for change! and the thing that pissed me off was when he asked me to go get change myself! that's not acceptable because first of all part of their service is to have change all the time! and i would not have been as upset if he apologized and accepted that they're at fault.. but he was just rude! i hope he'll get fired because he does not deserve to be in that business!


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