Posted on Tuesday, February 22nd, 2011 at 5:14pm CST by 15c351d0

Product: French railway

Company: Not Available

Location: FR


Category: Other

I was very dissatisfied with last rail trip I made with your company. The train, TGV Lyria number 9260, from Frasne to Paris Gare de Lyon, on Monday, 27th December 2010, was late and arrived at Paris with over one and a half hour delay.

The train was supposed to leave Frasne at 8:14 am, however we had to wait for it in a cold railway station without heating while it was 10F outside. Your employees offer thirsty people cold water. What a poor quality service!

SNCF made me very disappointed regarding punctuality and quality service.


Post a Comment