Cricket Communications - Cricket not calling back as stated by representative. .

Posted on Saturday, December 24th, 2011 at 12:57am CST by b123f66c

Product: Cellullar service not working out of state

Company: Cricket Communications

Location: 1338 S COUNTRY CLUB DR # 1338
Mesa, AZ, 85210, US


Category: Other

Cellular service on my LG Optimus C not working on Sunday Dec 18 when I left my town of Mesa Arizona. Dec 19 I called service and talked to Helen, She said I did not enter roaming code. I said my last phone BlackBerry worked just fine when I visited Oregon. She had no resolve. I Called Dec 20 talked to Vahn, he gave me trouble ticket OTT398977 and said someone would call within 24 hours. No call back withing that time so I called again. What I call was kurt service by "My" (I asked for the spelling) and she told me I did not need to call back again that it was under investigation. Dec 23 still no call or service. I left my daughters cell phone as a call back number. Area map shows areas I am well within the "Nationwide area" for my service plan.


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