UPS - UPS fails to deliver package four days in a row

Posted on Thursday, December 22nd, 2011 at 8:38am CST by 1072cc25

Company: UPS

Location: 8200 Alban Rd
Springfield, VA, 22150, US

Category: Other

UPS failed to deliver my package because they said that they could not find the apartment number. I live in a house that is surrounded by other houses. UPS has delivered packages to me in the past AND the US post office has always delivered packages to me. After calling UPS and discovering that they had the correct address, they assured me the package would be on the truck and delivered the next day. It was not. So I called again the next day only to discover the package had not even been sent out on the truck the day before.

Basically they lied to me. The package is still at the warehouse.

I need the package today and since they are unreliable I have to drive 20 minutes to their warehouse and back total 40 minutes. UPS has horrible service. I recommend using the US post office which has never had a problem delivering to my house.


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