Smartsoft, Ltd. - Smart FTP Bait and Switch

Posted on Tuesday, December 20th, 2011 at 9:47pm CST by 515900e7

Product: Smart FTP

Company: Smartsoft, Ltd.

Location: SmartSoft Ltd. 15 Gen. Kiselov str. , suite 2
Varna, 9000, BG


Category: Other

I purchased Smart FT software for file transfer purposes. A purchase currently priced at $36.95 is supposed to be a permanent license to use the software with no ongoing costs. Shortly after my purchase I was notified by a popup window when I began to use the program that a new free upgrade was available for im proved performance and the upgrade would be free of charge to license holders. What the "upgrade" did in fact was disable the program from running unless you purchase a yearly "maintenance agreement". The scam involves the advertising of a permanent license for a fixed fee and then disabling your software unless you pay an ongoing "maintenance fee"> I have e-mailed this company at every available e-mail address and left a message on their phone with no response.


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