Dell computers - warranty Dell XPS L702x notebook

Posted on Friday, December 2nd, 2011 at 1:14pm CST by c1c3cf40

Product: Dell XPS L702x notebook

Company: Dell computers

Location: Dell AARC, Nashville, 6852 - Eastgate - TN 37090
Nashiville, TN, 37090, US

URL: http://www.dell.com/

Category: Other

My dream was get a notebook of 17". After a criterious research I decided buy on August/2011 the better configuration of XPS 17 plus Dell support in Home 1 year..

After a big expectation when the box arrived in my home, to my surprise the machine came with several horizontal lines on FHD 1020 Led screen..so I told myself - No problem, there is no a big deal, Dell Hardware support will solve this issue quick ...but, after remote assist, Dell hardware team diagnosed that the LCD would need to be replaced..and believe me friends, until now "02/12/11"' after about 10 times contacting Dell Technical Support, 7 Services Requests opened to the same issue, a lot pain, nobody solve my problem yet, anyone at least try got phone contact with me..I don't know what else can I do, I'm realy sad on this days..even my friends laugh of me


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