Lost Box, Unhelpful Service

Posted on Tuesday, August 30th, 2011 at 6:38pm CDT by aa8c25a8

Company: Not Available

Location: Post Office (USPS), Los Alamos NM 87544
Los Alamos, NM, 87544, US

URL: http://usps.com/

Category: Other

To get the best service, visit on Saturday mornings. When I went in on a Tuesday to ask about a package they lost, the gentleman behind the desk became tight-lipped and uncommunicative, began speaking In one-word sentences, and falsely told me I'd have to go online to usps.com to file a claim -- an obvious lie, since the USPS website says you can file claims at your post office!

The friendly, helpful clerk works Saturdays. She should get a raise. She's the one you want to talk to.

Message to the US Postal Service: If you'd like to continue being the shipper for this business, you're going to find that box you lost.


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