KZ RV - KZ RV'S

Posted on Tuesday, August 23rd, 2011 at 12:04pm CDT by 2390e44b

Product: KZ SPORTSMEN CAMPER

Company: KZ RV

Location: 0985 N 900
SHIPSHEWAN, IN, 46565, US

URL: http://KZ-RV.COM/

Category: Other

WE BOUGHT AT NEW KZ CAMPER , THE FRONT END STARTING LEAKING IN 2010. THEY FIXED THIS PROBLEM UNDER OUR WARRANTY. THEN THIS YEAR, 2011 THE FRONT END THAT THEY WORKED ON STARTED SEPERATING. WE CONTACTED KZ CUSTOMER SERVICE AND THEY KEPT GIVING US THE RUN A ROUND. BESIDES THE FRONT END PROBLEMS, OUR FRONT STEP FELL OFF (DUE TO THE WAY IT WAS PUT TOGETHER) COUCH ARM FELL OFF, AND CABINET DRAWERS KEPT BREAKING. WE HAVE SPOKE TO CUSTOMER SERVICE SEVERAL TIMES, SOMETIMES THEY WILL RETURN OUR CALLS OR EMAILS, BUT MOST OF THE TIME THEY WONT. FOR A COMPANY WHOSE LOGO IS COME HOME TO KZ, AND THAT THEY TAKE CARE OF THEIR CUSTOMERS, THEY SURE DONT CARE ABOUT US AS CUSTOMERS. MAYBE ITS BECAUSE WE DIDNT GET THE MOST EXPENSIVE CAMPER, BUT IT WAS STILL ALOT TOO US. I JUST THINK IT WAS A BAD WAY TO TREAT THEIR CUSTOMERS, KZ ISNT A CUSTOMER FRIENDLY COMPANY.


1 Comment

254cff52, 2013-07-14, 11:16PM CDT

I had the same problems with my KZ coyote 2005 travel trailer.

Water leaks, stairs fell off.

Side De-laminating.

Broken drawer slides, bad workmanship.

Out of warranty.

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