LOWES - Refuses to honor warranty

Posted on Tuesday, August 2nd, 2011 at 5:42pm CDT by fc53a69b

Product: Stainmaster Premier Living carpeting

Company: LOWES

Location: 11413 NE 76th street
Vancouver, WA, 98661, US

Category: Other

Lowes refuses to honor their liftime labor warranty on installed carpeting.The carpeting has buckled in several places and LOWES response is "it is the nature of the beast" for all carpeting to buckel no matter how expensive and to just live with it. My warranty states clearly that LOWES will repair at no cost any problems arising from the installation of the carpet for the life of said carpeting,the stated life of which will be 25 years.


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