Motorist Mutual Insurance - Insurance Refund Abuse

Posted on Wednesday, April 27th, 2011 at 3:17pm CDT by 2692b9ed

Product: Automobile Insurance

Company: Motorist Mutual Insurance

Location: 471 East Broad Street
Columbus, OH, 43215, US


Category: Other

I cancelled my insurance on March 30, 2011 with a branch of this insurance company in Cincinnati, OH and she asked them to mail the refund check to me ASAP. I was due a refund of $94.05 on April 18, 2011 I called my former agent in Cincinnati and she called Motorist and questioned them as to where was the check. It was still sitting up there in Columbus in their suspense file. She again told me to mail it. I called her back today and they are claiming that she mailed it on the 19th, now I don't think it would take a week to receive mail even if it came from overseas. I would not recommend this insurance company to anyone and I am glad that I bundled my cars and my house with Sentry if they are treating their customers this bad. Maybe they are upset that I cancelled I really would like to know what is their problem?


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