Virginia Water Gardens - pond cleaning/landscape

Posted on Sunday, April 24th, 2011 at 2:07am CDT by ad9eca45

Company: Virginia Water Gardens

Location: 308 Cambridge St
Fredericksburg, Va, 22405, US

Category: Other

Business advertises pond cleaning services on its web site and sends a brochure to you with prices that detail its service. When you go to contract (that they send you) you get a call from the owner Charlie Ross who says he can't fulfill the company's advertised price because it might be more work and a higher cost. BAIT and SWITCH???

1 Comment

6c5a4a1c, 2011-04-26, 02:09PM CDT

Dear Customer. We do appreciate your comment. However, our brochure does point out that there may be additional charges if the customer is located outside a 15 mile radius. Our brochure also states that all three packages are for a single waterfeature up to 200 square feet, including up to a 10 foot stream. In this case, the pond size and the length of the stream exceeded the advertized offer greatly.

Post a Comment