Lustine Chrysler Dodge Jeep - False Pre Sale Service Work

Posted on Monday, April 11th, 2011 at 6:23pm CDT by 404a70ff

Product: Rear Brake Work

Company: Lustine Chrysler Dodge Jeep

Location: 14211 Jefferson Davis Highway
Woodbridge, VA, 22191, US


Category: Other

I bought a used vehicle in July 2010 in good faith that the pre service work was completed. The paperwork included that brakes had been replaced. Within eight months and less than 10,000 miles later, not only are the breaks completely gone but so are the calipers! Lustine says "oh well, just normal wear and tear". There is no way this is normal wear and tear. I drive to and from work and pick up my handicapped son on my way home. I have an extremely good driving record so my "driving habits" can not be questioned. They want almost $900 to fix what they should have done months ago.


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