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Product: Roadside assistance

Company: Verizon Wireless

Location: Verizon Wireless Customer Service Department 777 Big Timber Road ,
Elgin, I, 60123, US

URL: http://www.verizonwireless.com/b2c/contact/index.jsp

Category: Other

I signed up with Verizon roadside assistance few years ago, and I needed their service to tow my car,1969 Lincoln Mark III, on 6/25/10. The towing company damaged my car, pictures and other documents are available as proof. I contacted Verizon and they responded in the beginning and then I could not get an answer regarding repairing the damage to the car which they are directly responsible for since they contracted the towing company. The towing company owner is dishonest and I do not want to deal with him or file an insurance claim. Also, Verizon refused to address the other towing company false charges and they are playing games with me. I have been a Verizon customer since the late nineties. Verizon is avoiding to respond nad hoping I will just give up and not sue them in small court. Shame on you.