Directv - Directv Lies

Posted on Thursday, September 2nd, 2010 at 4:21pm CDT by 669ad998

Product: Directv Cable Service

Company: Directv

Location: US


Category: Other

Was lied to and told I could get a special monthly price if I agreed to add the DVR service at $7 a month. The rep stated I could call them within 30 days and cancel that and still get to keep the deal with no additional charges. On day 4 of my service I called and was told if I cancelled the DVR service, I would be billed over $100 and have to return the receiver and have it exchanged for a different one. The rep that sold me this package had stated I'd be able to keep the receiver even after cancelling the DVR. Asked to speak to a manager but the manager refused to honor what was originally said and repeatedly tried to talk over me.


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