Bajaj Electricals Limited - Complaint against Bajaj Electricals about very poor standard of service

Posted on Saturday, October 9th, 2010 at 6:11pm CDT by 0d2c027e

Product: Bajaj Cooler TC-2008

Company: Bajaj Electricals Limited

Location: Head Office 51, Mahatma Gandhi Road Fort Mumbai - 400023 Phone - 22043780, 22043733 Fax - 22828250
Mumbai, Ma, 400023, IN

URL: http://www.bajajelectricals.com/

Category: Other

Want to file official complaint. I called you on 27.08.2010 about my broken cooler model TC-2008 and my complaint number 411536. Bajaj Electricals engineer came after 3 days, without checking he diagnosed that motor was bad. He informed that he will get the motor within 5 days. I have since called atleast 6 times to BE and directly to their contract in Ghatkopar Jay service center, but no one ever came with the replacement motor. I think these guys will wait till warranty expires and then charge me for it.these guys should spend some more money and pick some better company to service their customers in Ghatkopar area. I have never seen anyone so careless and apathetic than Jay service center. My cooler is still broken btw and I think it has been more than 5 days since 27.08.2010


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