Chase Bank - chase bank

Posted on Sunday, October 3rd, 2010 at 1:47pm CDT by dde5f74d

Product: mortgage escrow problems

Company: Chase Bank

Location: Chase Home Finance P.O.Box 24696
Columbus, OH, 43224, US


Category: Other

Chase set up an escrow account and double paid my real estate taxes on my home. We have had no escrow on our home for 9 years.

We have written, emailed, called, etc. It is really frustrating to lose hours and hours of time because of a bank error.

They artificially increased our payment by almost 200.00 per month as well!

Just a classic example of a big bank trying to take advantage of a customer by hiding behind their website and using customer service people that do not speak English as a first language.


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