Zacks Investment Research, Inc - Poor (Nonexistent) Customer Service

Posted on Saturday, October 23rd, 2010 at 7:14am CDT by d01da5c5

Product: Zacks Investment Research

Company: Zacks Investment Research, Inc

Location: 111 N. Canal St., Suite 1101
Chicago, IL, 60606, US

URL: http://www.zacks.com/

Category: Other

Repeated attempts to contact Customer Service via email (plus two other email addresses listed under contacts) yielded no response, auto or otherwise. I had a similar experience prior to subscribing when I submitted a question to which I heard nothing back. But I went ahead and subscribed anyway (Zacks Investment Research is well known, and a Premium subscription is $199/year). Finding myself in need of Support again I find myself reaching a dead end. A bit of searching online finds this complaint elsewhere.


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