access america - access america insurance complaints

Posted on Monday, November 8th, 2010 at 5:10am CST by Anonymous

Product: Insurance travel

Company: access america

Location: P.O. Box 71533 Richmond, VA 23286-4684
RICHMOND, VI, 23286, US

URL: http://www.accessamerica.com

Category: Other

I had a 24 hour trip delay when my flight from New York was got delayed by 6 hrs resulting in missed connections along the way to the final destination. I also incurred considerable travel/hotel costs and missed business because I missed my scheduled appointment at the destination. I had bought Access America trip cancellation/interruption/delay insurance.

However, inspite of spending hours in filing a claim with all proof of delay (from the Airline) and new boarding passes, Access America denied my claim saying they would only cover natural disasters (such as a volcanic eruption or hurricane). I felt cheated because they do not mention this anywhere in the insurance document. Even the fine print does not specify clearly. I would warn others not to take Access America Trip interruption/delay insurance unless they are fully aware of this fact.


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