Best Buy - Best Buy, be carefull

Posted on Sunday, November 7th, 2010 at 1:57pm CST by 6e0236c0

Product: Webroot Spysweeper with AntiVirus Software

Company: Best Buy

Location: 10861 Weyburn Ave Los Angeles, CA 90024
Los Angeles, Ca, 90024, US


Category: Other

I was buy a net book in the Best Buy with a Webroot Spysweeper with AntiVirus Software, for 6 months of use, the vendor says me if I will do not need to cancel anything and I will not be charged again, but 6 months later I receive a e-mail inform that I will charge again in my credit card in US$ 39,99. I send a e-mail to best buy making my complain but the atendent says me if I need to call to Best Buy to cancel the service, but how can I cancel a service if I do not order? This is ilegal!


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