Kohl's - Shipping

Posted on Tuesday, November 30th, 2010 at 7:27pm CST by 13af4781

Company: Kohl's

Location: Menomonee Falls, Wi, US

URL: http://kohls.com/

Category: Other

My wife ordered 3 items and put my sons dorm address as the ship to. After she sent the order within 10 minutes she tried to call them but were closed for Thanksgiving. She then sent 5 emails telling them to cancel that shipment, or send it to our home address. This was all done in under 1 hr. She called them on Friday, Sat, and Monday and didn't get any where with supervisors etc. I call today and talked to Brian Miller (Senior V.P.) and tried to explain what had happened, he saids he would forward it on the the person at corp. that handles that. Neeed to say I never received a call back. I thought that Kohl's was a reputable company, but I guess I was wrong.


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