Chase Freedom - Chase Freedom Despicable Customer Care

Posted on Monday, November 15th, 2010 at 11:54am CST by 7264623b

Product: Chase Freedom Credit Card Services

Company: Chase Freedom

Location: Cardmember Service P.O. Box 15298 Wilmington, DE 19850-5298
Wilmington, De, 19850-5298, US

URL: http://www.chase.com/creditcards/

Category: Other

I've had this credit card for 26 years & have always paid each month's bill in full & on time until recently. In June, 2010, I was one day late with my $172.61 total current payment. My July, 2010 showed a $29.00 late fee & $2.23 purchase interest charge. I called them & they refused to remove the late fee but said they would credit me the interest charge.

Knowing that credit card companies refer to people who consistently pay in full on time as deadbeats & that it would behoove them if I cancelled my card, I have & will not.


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