Chase Bank - Loan Mod problems with Chase

Posted on Friday, November 12th, 2010 at 1:33am CST by 2669ed7e

Product: Shandra Hunt

Company: Chase Bank

Location: P O Box 36520
Louisville, KY, 40233-652, US

URL: http://www.chase.com/

Category: Other

We tried to get a loan modification with Chase bank last year, handling everything ourselves. They "lost" our paperwork four times and then eventually denied our modification because they said we didn't make enough money.

We started the loan modification process again with Chase bank in May 2010, this time we hired a loan modification specialist to help us. Again Chase has continued to "lose" our documentation. They denied us again because they said we hadn't provided all of the necessary documentation. We have proof that we did and had to file an appeal to reopen our case. We still have not received our loan modification or any information regarding the status of our case as of Nov. 2010.


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