Allegiant Air - Airline Cancellation Rip-Off

Posted on Tuesday, May 4th, 2010 at 1:04pm CDT by b84d82fc

Company: Allegiant Air

Location: 8360 S. Durango Drive
Las Vegas, NV, 89113, US

URL: http://www.allegiantair.com/

Category: Other

In March of 2009, I had to cancel a flight on Allegiant Air due to personal tragedy. Their policy is "you are out of luck", there isn't even a cancellation fee---you lose your entire ticket price. After much begging and pleading, they reluctantly gave me a "credit" for 75% of what I paid for the ticket and told me to use it within a year. I used a portion of it last January. I attempted to book a trip to Las Vegas to use the remainder, but they told me my credit "expired" 2 weeks ago and it's no longer available. Here I was going to spend an additional $1000+ on the flight/hotel/shows, etc. but they would NOT give me my $200. The stole my money. I wrote them a letter and they told me my credit expired. It's not a credit, it's my money.

Never fly on Allegiant. There truly is no real savings after you add up all their extra fees. They tease you to book a trip and then you pay a fee to book on line, to book a seat, etc. The worst of it, however, is their cancellation policy. Run fast the other way-----remember, you get what you pay for!


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